Pharmacovigilance (PV) Services

We provide end-to-end Pharmacovigilance system setup and operational support for pharmaceuticals, medical devices, and herbal products across African markets, ensuring compliance with WHO, ICH, and local regulatory requirements.

Development of Pharmacovigilance System Master File (PSMF)

Establishment of Local Safety Officer (LSO) and country-specific PV roles

Development of PV policies, SOPs, and quality systems

PV training for MAHs, distributors, and local partners

Compliance alignment with global and country-specific PV regulations

Adverse event case intake, validation, and triage

Medical review and clinical assessment

Causality assessment and case processing

Timely submission of safety reports to regulatory authorities

Safety signal identification and evaluation

Risk assessment reports and benefit-risk evaluation support

Risk Management Plan (RMP) development and updates

CAPA development for identified safety issues

Preparation and submission of PSUR/PBRER

Periodic safety reporting readiness and compliance support

PV audit readiness and inspection support

Centralized PV coordination across multiple African markets

Multi-country safety data harmonization

Regional PV compliance monitoring dashboards and reporting systems

A fully integrated pharmacovigilance framework ensuring continuous safety monitoring, regulatory compliance, and proactive risk management across product lifecycles.